Travel Insurance

Allianz Partners — Chatham Island Tours in New Zealand

Travel Insurance with Allianz Partners

As kiwis, we love to travel! Even the most carefully planned travel experiences can go unexpectedly wrong. Regardless of how careful you are, it is important to prepare for the unforeseen so that despite what happens, you can get on with enjoying your trip, knowing that help is only a phone call away.
We offer two domestic plan options:
Domestic policies offer the following standard policy features:

*There is no cover for claims directly or indirectly arising from or caused by You commencing Your travel against the New Zealand Government’s advice or against local government advice at Your overseas destination.

*There is no cover for lockdowns, changes in government alert levels, quarantine or mandatory isolation applying to a population or part of a population. As with any travel insurance, disinclination to travel due to fear or change of mind is not covered.

You should consider the full Policy Wording before making any decisions about this travel insurance policy.

Terms, conditions, limits, sub-limits, and exclusions apply, and these are set out in the Policy Wording(s). It is your responsibility to read and understand the Policy Wording prior to buying your insurance with us.

The Policy Wording details the benefits, terms, conditions, limits, sub-limits and exclusions available under each plan option.

Travel Insurance Claims

To make a claim, please click here to be taken to the online claims portal.

As part of your claim, you may be required to:

  1. Provide supporting documentation such as original invoices, receipts, and other vouchers relating to your expenses or loss
  2. Produce your policy details
  3. Provide all the information we require so that your claim can be considered

For urgent claims, you can lodge your claim by calling Allianz Partners on 0800 800 048 (+64 9 486 0048 from overseas) and by submitting the fully completed claim form.

When you call, Allianz Partners require:

  1. Your name
  2. Your policy number
  3. Details describing your emergency
  4. A contact phone number, including an area code

You may lodge your claim with the supporting documentation whilst travelling or upon your return to New Zealand. If you require assistance while you are away, please call our Emergency Assistance Team.

Freephone within New Zealand
Phone Number: 0800 800 048

Contact Allianz Partners:

Customer Care Team:
help@allianz-assistance.co.nz

Claim submission/additional information: travelclaims@allianz-assistance.co.nz

Post
PO Box 112 316, Penrose Auckland 1642

This insurance is issued and managed by AWP Services New Zealand Limited trading as Allianz Partners (FSP758611) and underwritten by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 (Incorporated in Australia) (“Hollard”). Read AWP Services New Zealand Limited FAP Disclosure statement here.

Financial Strength Rating and Overseas Policyholder Preference Disclosure Notice
The Hollard Insurance Company Pty Ltd has a financial strength rating of A- (Excellent) issued by A.M.Best Company Inc. The rating scale in summary form is:

A++, A+ (Superior)
A, A- (Excellent)
B++, B+ (Good)
B, B- (Fair)

C++, C+ (Marginal)
C, C- (Weak)
D (Poor)

E (Under Regulatory Supervision)
F (In Liquidation)
S (Suspended)

Further information on these ratings is available here.

An overseas policyholder preference applies. Under Australian law, if The Hollard Insurance Company Pty Ltd is wound up, its assets in Australia must be applied to its Australian liabilities before they can be applied to overseas liabilities. To this extent, New Zealand policyholders may not be able to rely on The Hollard Insurance Company Pty Ltd’s Australian assets to satisfy New Zealand liabilities.

Upcoming Tours Dates

Tour #
46
8 days & 7 nights
10

DEPARTING FROM

Christchurch
Arriving to Chatham
FROM CHATHAM
Departing

Arriving to

Christchurch
Tour #
44
8 days & 7 nights
(Full) 0

DEPARTING FROM

Wellington
Arriving to Chatham
FROM CHATHAM
Departing

Arriving to

Wellington
Tour #
45
8 days & 7 nights
(Full) 0

DEPARTING FROM

Christchurch
Arriving to Chatham
FROM CHATHAM
Departing

Arriving to

Christchurch
Tour #
40
8 days & 7 nights
10

DEPARTING FROM

Wellington
Arriving to Chatham
FROM CHATHAM
Departing

Arriving to

Wellington